Audience
- New workspace owners
- First-time operators setting up their first agent
Before you begin
- You can access
https://platform.voqo.aifrom desktop browser. - You can sign in or create an account.
- You have a phone number/device available for call-forwarding setup.
Start path (recommended)
Complete these in order:Quick Start Onboarding
Complete account setup, onboarding, and first-call readiness.
Set Up Agent and Verify First Call
Validate your setup and confirm what success looks like.
Manual Setup and Carrier Fallback
Use carrier/device fallback instructions when auto-setup fails.
Expected result
After finishing the start path, you should be able to:- Complete onboarding without external help.
- Connect your phone and agent successfully.
- Confirm your first successful call in the platform.
Troubleshooting
I cannot progress in onboarding
- Confirm you are signed in with the correct account.
- Confirm you are in the intended workspace.
- Retry onboarding from
https://platform.voqo.ai/onboarding.
I finished setup but calls are not being handled
- Run the first-call verification flow in Set Up Agent and Verify First Call.
- If still failing, use Manual Setup and Carrier Fallback.