Audience
- Workspace admins configuring external systems
- Support teams diagnosing sync/auth issues
Prerequisites
- Admin access to integrations
- Provider credentials or OAuth access
- Clear ownership of integration maintenance
Provider matrix
| Provider | Auth method | Sync behavior | Visible outputs | Common failures |
|---|---|---|---|---|
| Google Calendar | OAuth consent flow | Calendar access for scheduling context | Connection status, scheduling behavior in calls | OAuth denied, expired consent |
| Realestate.com.au (REA) | Account credentials + agency context | Listing sync into knowledge sources | Connected status, synced property items/lists | Invalid agency details, source API errors |
| Domain | Profile lookup + credentials context | Listing sync into knowledge sources | Connected status, synced property items/lists | Profile mismatch, credential/provider validation |
| VaultRE | Provider credentials (workspace-managed) | CRM/property data sync where configured | Connected status, synced data artifacts | Credential mismatch, endpoint/source availability |
Choose your setup guide
Google Calendar Setup
Connect and validate scheduling access.
REA Setup
Connect and sync Realestate.com.au listings.
Domain Setup
Connect and sync Domain listings.
VaultRE Setup
Configure VaultRE connection and sync expectations.
Webhook integrations
- For event delivery setup and verification, use Webhook Integration Guide.
- For canonical knowledge route policy, see Knowledge Route Policy.
Troubleshooting
Integration shows connected but data is stale
- Run manual resync and confirm timestamp updates.
- Check provider account is still active/authorized.
- Validate source data actually changed upstream.
OAuth or credential auth fails
- Re-authenticate with correct provider account.
- Confirm required permissions/scopes were granted.
- Re-check copied credentials for formatting issues.